You have a period of 14 (fourteen) days after receipt of your order to return your purchases to us if they are not suitable. The return of the products will be at your expense, and they must be in its original packaging.

To make a return, the customer must:

1. Inform us by email (ola@herbes-folles.com) about the return reasons. The order number must be included in the e-mail.
2. Prepare the package containing the products, and send it to the following address:

Av. Conselheiro Fernando de Sousa, 25, 14A

1070-072 Lisboa 

PORTUGAL

The return of products is at the customer's expense and risk, except if the product is defective.

Once your return has been processed and validated, we will refund your order.